I have a classic OTRS
Windows installation.
In the Apache Log file
there are the following errors:
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] Use of uninitialized value $_ in -d at
C:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4083.
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] Use of uninitialized value $_ in -d at
C:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4083.
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] [Wed May 19 10:56:43 2010] index.pl: DBD::mysql::db do failed:
Unknown system variable 'DATEFORMAT' at C:/Program
Files/OTRS/OTRS/bin/cgi-bin/../../Kernel/System/DB.pm line 427.
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Wed May 19
10:56:43 2010
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36]
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] Message: Unknown system variable 'DATEFORMAT', SQL: 'SET
DATEFORMAT ymd'
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36]
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] Traceback (2440):
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] Module: Kernel::System::DB::Connect
(v1.105.2.1) Line: 228
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] Module: Kernel::System::DB::new (v1.105.2.1)
Line: 188
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] Module:
Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 143
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36] Module: C:/Program
Files/OTRS/OTRS/bin/cgi-bin/index.pl (v1.88) Line: 48
[Wed May 19 10:56:45 2010] [error] [client
10.229.44.36]
And also in otrs.log there
are this message:
Wed May 19 11:09:59
2010][Error][Kernel::System::DB::Connect][228] Unknown system variable
'DATEFORMAT', SQL: 'SET DATEFORMAT ymd'
What does it mean?
Thanks
Roberto