Hello. I have a mostly successful installation of otrs on a system running Solaris 8. The problem is when I try to run the Postmaster.pl script I get the following error:
cat test-message | bin/PostMaster.pl unix passed to setlogsock, but path not available at /opt/local/apache/htdocs/otrs/Kernel/System/Log/SysLog.pm line 39
I did some research on the web and found the following:
The Sys::Syslog module breaks rather badly on Solaris in a couple of cases:
1) there's no support for the setlogsock('unix') used in MIMEDefang. Solaris has no unix socket for syslog at all.
2) if you run syslogd with the -t flag, to make it not listen on its udp socket (pretty standard on secure boxes), then the Sys::Syslog module won't log anything! It won't error, but it won't log, either.
One solution is to use the Unix::Syslog CPAN module, which wraps the OS's native C syslog calls to log directly to syslog. This works great for me on my secured Solaris boxes.
We do, in fact, run syslogd with the -t option, so I couldn't use the setlogsock('inet') option, and I tried using the Unix::Syslog module but it apparently doesn't have a setlogsock routine? Does anyone have any suggestions? --jenny Jennifer Fox Unix System Administrator NOAA Aeronomy Laboratory, Boulder, CO