[otrs] Re: How to set debug??

27 Apr 2006

      Alexander Scholler wrote:
...
Steve Hill schrieb:
...
I'm getting the following complaint in my OTRS log, "SMTP 
authentication failed! Enable debug for more info!" but I haven't a 
clue how to set debug!
You need to insert
$Self->{'Debug'} = 1;
in your ~/Kernel/Config.pm.
I am assuming (oops, I ought to know better!) that in your example 
~=/etc/otrs/, let me know if that is untrue.
...
I did this and had some problems not getting further debug-information 
logged, but some day I got it run. Unfortunately, I can't reconstruct 
the reason for the prior failure.
I hope it works right from the start on your installation,
Unfortunately, I am not getting any information that I wasn't earlier. 
However, I placed it in /etc/otrs/Kernel/Config.pm, AND I placed it within:

...
sub Load {
     my $Self = shift;
     # ---------------------------------------------------- #
     # ---------------------------------------------------- #
     #                                                      #
     #         Start of your own config options!!!          #
     #                                                      #
     # ---------------------------------------------------- #
     # ---------------------------------------------------- #
     $Self->{'Debug'} = 1;
# SendmailModule;
#    $Self->{"SendmailModule"} = 'Kernel::System::Email::Sendmail';
#    $Self->{"SendmailModule::CMD"} = '/usr/sbin/sendmail -t -i -f';
     $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP'; ...

I figured that I would need to place it there, since $Self is only 
defined there.  Unfortunately, I am a pretty good old (pre-OOP) PERL, 
but most of the new stuff is a bit of a black art.

Anyone see something that I don't??

Steve