Run perl otrs\bin\otrs.checkModules and see what perl modules you're missing for IMAPS. Then install those...

Good luck!

--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl

On Jul 10, 2009 6:55 PM, "Jon Accornero" <jgaccornero@gmail.com> wrote:

For some reason, I don't have an IMAPS option under the AdminMailAccount drop down. I'm running the windows version 2.4 beta.  I also do not see this option on the linux version.  Is there something that needs to be configured in order for you to be able to have the IMAPS show up as an option?
 
Thanks!
 
- jon
 


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche
Sent: Friday, July 10, 2009 12:43 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] FAQ: receiving emails through IMAPS

Hi Mauricio, Under Admin->PostMaster Mail Account (/index.pl?Action=AdminMailAccount) you can choos...


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