Re: [otrs] Ticket state: "testing", state type: "open"

On Mon, May 23, 2011 at 3:17 PM, Marius Vaitiekunas wrote:

Hello,

I have created the following ticket state via State management in Admin: Name: testing State type: open

When I set a ticket state to "testing" it is not shown together with open tickets, but with closed tickets instead in both customer and agent interfaces. What am I doing wrong? Could it be some bug? Thank Tou for help.

I do not know how, but it started working.. Maybe cache or something.. Strange :)