| CustomerPanelOwnSelection: Here you can insert the Queues, which the customer can select in the Customer-Interface.
|
Date: Thu, 13 Sep 2007 17:02:37 +0200
From: Pascal.Rebsamen@socoag.com
To: otrs@otrs.org
Subject: [otrs] customer webinterface queue selection
hi,
we want use otrs to support our customers.
the primary ticket handling should be done over the customer webinterface.
we created a queue for each customer and added a new customer account.
when the customer log in to the webinterface and create a new ticket, he can see all queues.
what can i do, that the customer only see the queue, that is responsible for hes company?
thanks for help
regards
pascal