Re: [otrs] Problems on email notification

Thank you James, Now I am receiving email :). So, I have another question. Is it possible to add the queues into the "my queues" of other agents by myself (am an admin). -------------- Altangerel Ganbold James Morgan wrote:

Head to the preferences page and add the queues you want notification for to your "my queues" list.

Then select what type of notifications you want from the same page.

James