Hi Folks, I'm installing on my FreeBSD 6.2 machine [ yup, I'm root ]. It has cPanel installed and thus uses suExec. [That's something I'd like to keep since I have a pile of users running CGI's] I think that because /usr/local/otrs is outside of my document root of /usr/home/suite210/public_html , it won't execute. The only error message I'm getting in my apache error logs are " Premature end of script headers " I've checked my UID/GID settings to make sure they jive and they do, everything is being run as the user suite210 with the group suite210. I even tried writing a super simple cgi that just prints a headers and "hello" and it barfed the same way. Of course I don't want to move local/orts inside of the document root as it's web accessable, so I"m looking for workarounds. Suggestions? Jeff. ---- Jeff MacDonald Interchange Technologies 613 292 6239