Dear All,

I had upgraded from 2.3.3 to 2.4.4, and the close ticket mail to customer stopped work.

I'd try to configure the Notification (Event) on success close and on unsuccessful close, but without success.

The rest of the mail events are ok (New Ticket p.ex.).

Do you know if there are some bug, or if I need some aditional configuration ?

Thanks in Advance

Regards

Pedro


Windows Live Hotmail: Your friends can get your Facebook updates, right from HotmailŪ.