Hey list, I have an issue; my customer_user table has grown considerably in the last little while to slightly above 10000 customers. Now when I click on the customer link and try and search for a customer I receive the following error: Software error: Can't call method "fetchrow_array" on an undefined value at C:/OTRS/otrs//Kernel/System/DB.pm line 543. For help, please send mail to the webmaster (admin@your-domain.com mailto:admin@your-domain.com ), giving this error message and the time and date of the error. Does anyone know that the issue is or has anyone had success with a customer database so large? Thanks for the help! Dan King Software Developer Canadian Resident Matching Service 613.237.0075 ext. 241 (Toll free) 877.CARMS.42 171 Nepean Street, Suite 300 Ottawa, ON, CAN K2P 0B4 www.carms.ca http://www.carms.ca ------------------------------------------------------------------------------------ This e-mail message, including any attachments, is for the sole use of the intended recipients and may contain confidential and or privileged information. If you are not the intended recipient or this information has been forwarded in error, please contact the sender by reply e-mail and destroy copies of the original message. Ce message (incluant toute pièce jointe) s'adresse uniquement au(x) destinataire(s) prévu(s) ou à une personne autorisée à le recevoir en son (leur) nom. Il pourrait contenir des renseignements confidentiels ou protégés. Si vous l'avez reçu par erreur, nous vous prions d'en informer l'auteur dans les meilleurs délais, de ne pas divulguer son contenu et de le supprimer de votre système. Merci.