Hi Tom, Tom Simpson wrote:
The trouble is, that is exactly what I am doing. I'm imagining the scenario where a new customer phones the "helpline". So, I'm putting in a new customer email address in the "From" field. It accepts this just fine *ONLY* if the address is "<name>@sun.com", ie. my local domain. Anything that is "<name>@<otherdomain>" it says invalid MX.
This is the right setting: [...] # CheckMXRecord # (Check mx recorde of used email addresses) $Self->{CheckMXRecord} = 0; [...] (like you wrote in your email). It looks like use mod_perl? If you, need to restart your webserver to reload the config file. Otherwise you will not see any changes. :) After that, no more mx lookup will be done. Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!