Hi Oliver, Oliver Buckie schrieb:
Hi Alex
Thanks for your feedback.
I have already done the stages you mention. I have copied the relevent bits from Config.pm, Defaults.pm & en.pm. However, the problem is a follows...
... In the Admin-Area section "User & Groups & Roles", I would like to have all of the Users & Groups that I originally setup, migrated to my new Debian system. Under the section "Queues & Reponses" I would like my previously defined Queues and under the "Misc" section, the PostMaster POP3 Accounts I had original created.
This data is not stored within the OTRS-configuration but within the database.
How is it best to migrate this data and configs?
I suggest to use a copy of your original DB and delete all the old tickets once through GenericAgent.
Thanks for your help
Bye, Alex