I don&#39;t know if this is the case but when I have DNS problems, otrs take a lot of time to do some tasks... <br><br><div class="gmail_quote">On Fri, Mar 18, 2011 at 11:40 AM, Steve Clark <span dir="ltr">&lt;<a href="mailto:sclark@netwolves.com">sclark@netwolves.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">

  
    
  
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    On <a href="tel:03%2F10%2F2011" target="_blank">03/10/2011</a> 09:54 AM, Steve Clark wrote:
    <blockquote type="cite">
      
      <font face="sans-serif">Hello,<br>
        <br>
        We have been using OTRS 2.4.9 for about 8 months now. The ticket
        creation now takes 25+ seconds where it<br>
        used to take about 5 seconds.<br>
        <br>
        We are running on a  HP DL380 Linux system with Dual Intel(R)
        Xeon(TM)
        CPU 3.20GHz using postgresql 8.4.4.<br>
        <br>
        Any suggestions for improving performance, cleanups, etc.<br>
        <br>
        Thanks,<br>
        <br>
        <br>
      </font></blockquote>
    Hmmm.... no one has any ideas about performance degradation???<br>
    <br>
    <br>
    <div>-- <br>
      Stephen Clark<br>
      <b>NetWolves</b><br>
      Sr. Software Engineer III<br>
      Phone: <a href="tel:813-579-3200" target="_blank">813-579-3200</a><br>
      Fax: <a href="tel:813-882-0209" target="_blank">813-882-0209</a><br>
      Email: <a href="mailto:steve.clark@netwolves.com" target="_blank">steve.clark@netwolves.com</a><br>
      <a href="http://www.netwolves.com" target="_blank">http://www.netwolves.com</a><br>
    </div>
  </div>

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