30 Jan
2008
30 Jan
'08
10:58 a.m.
В сообщении от Wednesday 30 January 2008 14:46:59 Peter van Beugen написал(а):
Use the OTRS $Self->{'SendmailBcc'} = '' function See the documentation http://doc.otrs.org/2.2/en/html/a2644.html#Framework
excuse me, but I can't use it. Please, read:
But, for archive reasons, we are want to collect all ***agent's*** replies in archive box
1. use "sendmail_bcc" feature. when i use it, it sends ALL letters, *** including autoreplies*** , to archive mailbox. it's not correct.
Any other suggestions? -- Mike Lykov System Administrator, Domain Name Registrar REG.RU http://www.reg.ru/ +7 495 580-11-11 int. 504