I have installed modperl and now see the lines in the httpd.conf file that load the module but I don't seem to have any increased performance with OTRS on a Unix computer. I have installed the same software on a Win32 computer and it runs much faster than the Unix computer. I am installing mod_perl 1.3 with Apache 1.3.34 on the Unix computer. The version on the Win32 computer is whatever is installed with the installation program provided by OTRS. I installed OTRS using APXS because Apache was already installed on the Unix computer. Does anyone have an explanation and/or fix for this? Thanks for the help. Dan King Software Developer Canadian Resident Matching Service 613.237.0075 ext. 241 (Toll free) 877.CARMS.42 171 Nepean Street, Suite 300 Ottawa, ON, CAN K2P 0B4 www.carms.ca http://www.carms.ca ------------------------------------------------------------------------------------ This e-mail message, including any attachments, is for the sole use of the intended recipients and may contain confidential and or privileged information. If you are not the intended recipient or this information has been forwarded in error, please contact the sender by reply e-mail and destroy copies of the original message. Ce message (incluant toute pièce jointe) s'adresse uniquement au(x) destinataire(s) prévu(s) ou à une personne autorisée à le recevoir en son (leur) nom. Il pourrait contenir des renseignements confidentiels ou protégés. Si vous l'avez reçu par erreur, nous vous prions d'en informer l'auteur dans les meilleurs délais, de ne pas divulguer son contenu et de le supprimer de votre système. Merci.