Arun Niyogi wrote:
Hi,
I want to use some of the new features of 1.3.1. Can some one direct me to the steps? What do I need to change? DB? Perl modules?
I am using 1.2.4.
Thanks in advance for your help.
Arun
I'm doing mine on FreeBSD. there is an UPGRADING doc in the otrs dir after you un-tar-gzip it. personally I did this: cd /opt cp -rp otrs backup-otrs cd backup-otrs mysqldump -p otrs > otrs.dump mkdir tmp cd tmp fetch ftp://ftp.otrs.org/pub/otrs/otrs-1.3.1-01.tar.gz tar zxf otrs-1.3.1-01.tar.gz cd otrs vi UPGRADING (follow directions) (open new shell) cd /opt/tmp/ cp -rp otrs/. /opt/otrs (follow directions from UPGRADING) (restart webserver) I was using mod_perl so we needed to restart the webserver for the new mods to get added.. YMMV - Brian