Tell us where are you stopping, any error message?

Is it OpenLDAP, AD or any other directory service?

Have you implemented both Customer and Agent integration?

 

Regards / Saludos / Cordialmente,

Estevam Viragh

 

De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Em nome de manish ramteke
Enviada em: terça-feira, 2 de março de 2010 07:40
Para: User questions and discussions about OTRS.
Assunto: [otrs] Integrating LDAP

 

Hi,

Please let me know the steps to integrate LDAP with OTRS.I have tried few things mentioned below
but not able to authenticate Active directory user

I have followed steps mentioned at link http://doc.otrs.org/1.3/en/html/ldap-integration.html and restarted
apache server.Net::LDAP module is already there in the system.
Are there any other steps or care to be taken.


Thanks and Regards,
Manish


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