7 May
2004
7 May
'04
1:39 p.m.
On Wednesday, May 05, 2004 3:57 PM
Mats Sjöberg
What is the maximum allowed value for this parameter?
Depends on your Perl. Huge. Doesn't matter. A 10-year-old ticket was created roughly just about 5256000 minutes ago.
Is it possible to use other intervals than minutes, such as "TicketCreateTimeOlderDays"?
Use this: TicketCreateTimeOlderMinutes => 3*1440; // 3 days Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388