
4 Aug
2004
4 Aug
'04
6:23 a.m.
On Tue, Aug 03, 2004 at 02:25:18PM -0300, Gustavo Azambuja wrote:
excuse by my ingles. As I can see a queue with the closed messages?
In the queue view you just will see open and unlocked tickets. See also: http://doc.otrs.org/1.2/en/html/glossary.html If you want to find closed tickets, use the ticket search.
thk.
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!