
5 Sep
2003
5 Sep
'03
10:50 a.m.
Hi all, Here in Technets we use the "note" feature with standard codes to identify some problems with the customer (tipically, most used code is $$$ "the customer have to pay the last invoice" :-) We'd like to have the possibility to search only in notes text, with a checkbox in the "search" form. It is possbile to insert this in the To-Do for the next version ? Go ahead...OTRS is great !! Marco Cintolesi Technets srl - Firenze - Italy