Hi Shozo, On Tue, Jan 07, 2003 at 06:49:54PM +0900, murahashi wrote:
I'm walking around on newest cvs version and I faced at an software error at the AgentPhone.
After clicking 'store' button,
Software error: at ../..//Kernel/System/Ticket/Number/DateChecksum.pm line 99. For help, please send mail to the webmaster (admin), giving this error message and the time and date of the error.
httpd/error showed:
[Tue Jan 7 17:47:09 2003] index.pl: Invalid conversion in printf: "%v" at /home/sites/site16/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 92. ERROR: OTRS-CGI-10 Perl: %vd OS: linux Time: Tue Jan 7 17:47:09 2003
Message: Can't open /home/sites/otrs1.kidanet.com/otrs/var/log/TicketCounter.log: Permission denied
Traceback (5750): Module: Kernel::System::Ticket::Number::DateChecksum::CreateTicketNr Line: 95 Module: Kernel::Modules::AgentPhone::Run Line: 305 Module: /home/sites/otrs1.kidanet.com/otrs/bin/cgi-bin/index.pl Line: 560 [...] Should I do any more permission change?
Yes, "bin/SetPermissions.sh". .)
Shozo
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.