Hi,
1) enable CustomerGroupSupport in Framework -> Frontend::Customer
2) Create a group, such as CompanyTicketViewers
3) assign customers to a group (rw)
4) In Ticket->Frontend::Customer::ModuleRegistration, find Company Tickets,
click the boxed plus under Group:, and type CompanyTicketViewers (save)
Membership in the group will determine whether Company Tickets is visible.
On Tue, Dec 5, 2017 at 9:54 AM, Parag Bhalerao wrote: Friends, I am sure it’s a simple question, but I am a bit lost. I want only some of the customer users to see company tickets and rest of
the users to see only their own tickets. Can you kindly guide me on how to
configure this? Many thanks. GoodWills *Parag Bhalerao* ---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs