Re: [otrs] Windows installation 2.4.4 does not send notifications or auto replies

19 Oct 2009

      Hi,

On Oct 19, 2009, at 1:52 PM, Ilya Kornev wrote:
...
-----Original Message-----
From: Dejan Miklavcic 
To: Ilya Kornev 
Date: Mon, 19 Oct 2009 13:42:19 +0200
Subject: Re: [otrs] Windows installation 2.4.4 does not send  
notifications or
auto replies
...
Hi  Ilya,
I assigned autoreplies to all ques possible (default replies for  
each,
and later tried with my own replies), and I turned on notifications
for all users but still nothing.
Are you talking about users, or customers? If you are having problems  
with users, your firewall may be blocking messages. Try the setting  
SendmailNotificationEnvelopeFrom: , as this is not set by default.  
This will trip up notification deliver (New Ticket, Ticket Move Into,  
etc.)

--

Shawn Beasley
shawn@otrs.org

Computers make work that one would  not have without them  go faster!