RE: [otrs] Can't re-login after 'Session has timed out. Please log inagain.'

21 Apr 2005

      Hello again.

I believe I've found the solution or problem, depending on how you look at 
it.  Here goes:

When using the following (refer to 'Defaults.pm' re: SESSIONS):

$Self->{SessionModule} = 'Kernel::System::AuthSession::IPC';

WITH...

$Self->{TimeZone} = -4;

which is US Eastern Daylight Savings time for a website whose servers are 
set to UTC (GMT+0) in order to accommodate customers internationally, the 
'Kernel::System::AuthSession::IPC' module has in it the "CheckSessionID" 
subroutine' whereby it's 'if statement' will always be 'true'.  Therefore, 
the session will always be 'timed out' based on this calculation.

If someone knows how to fix, please reply.  I haven't gotten that far...

Thanks.

RE: [otrs] Can't re-login after 'Session has timed out. Please log inagain.'

s taylor