Hi,
I'm using multiple instances of OTRS on my test system and I had the same
problem.
The problem is that Apache and mod_perl keep in memory perl programs to
increase performances.
But, in this way, you can't have two instances because only one Confg.pm
will be loaded by Apache.
So, the solution is to force Apache to read the file each time you connect
to OTRS.
If you read the program , you will see at
the begining the line
use Kernel::Config;
The command "use" says that you will use the Kernel/Config.pm which is in
memory.
Replace this line by :
do "/opt/otrs/Kernel/Config.pm";
The command "do" force Apache to reload the file each time. You must enter
the complete path.
In this way, Apache will reload the good Config.pm and you will have the
good informations about databse.
I don't know if it works with Apache 1.3, I use Apache2.
Furthermore, after this modification, I had to add the session
configuration in Config.pm to avoid some problem.
I hope this could help you.
Kind regards and good luck.
Pascal Gouttebel - EPT Luxembourg
Pascal_Gouttebel at ept.lu
