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From: Michiel Beijen <michiel.beijen@gmail.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Tue, 10 May, 2011 1:55:14 PM
Subject: Re: [otrs] Remove attachments from emails

Dear Mr Shanker,

You can probably do this by creating a postmaster filter and/or a
ticket event module; this would require writing Perl.
Can I ask for the use case you have for this?

Someone sends in an email: "See the screenshot"... and then you just
scrubbed the attachments! It does not sound very useful to me...

--
Mike


On Tue, May 10, 2011 at 7:15 AM, ravi shanker <rshanker_ch@yahoo.com> wrote:
> Hi,
> I want to remove attachments from emails sent to our mailbox,which in turn
> create tickets in otrs....is there any config setting.Please help.
>
>
>
>
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