9 Jul
2010
9 Jul
'10
6:52 p.m.
All, Trying to get OTRS working and I am finding that when the customer sends a new ticket, the owner is being set to root@localhost.com. Is there a way to show the owner as support not root? The customer is selecting support in the to drop down box. Thank You Phillip Lynn -- Phillip Lynn Software Engineer II NetWolves Phone:813-579-3214 Fax:813-882-0209 Email: phillip.lynn@netwolves.com www.netwolves.com