Otrs User wrote : [...]
I installed the client and found the table (customer_user) I inserted a column of my choice thru sql client.
But in OTRS under customer database I could not see that cloumn , do I need to any other changes to show on frontend. [...]
Hello Rupa, to use additional columns you also need to tell OTRS about them. I'm sorry, this exceeds my knowledge, but as a start try chapter 11.2.1 of the admin manual. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de