Shawn Beasley wrote :
I personally believe that ideascale should be reviewed as a real possible replacement for bugzilla. What are your views?
Hi Shawn, great that you're back ! :) If you mean replacement for enhancement bugs I totally agree. Ideas need to be discussed and rated which can be done better with ideascale than with bugzilla. But I have to agree that it's not perfect yet. For example I would divide the ideas by target groups or similiar so that one sees the top ideas of each group instead of one single top idea. This is due to the discussion about power users in the forum. I agree that the pure number of votes is not the perfect weighting so this could be a solution. In general I would also suggest to form community workgroups for different functionalities of OTRS to bundle and accelerate the evolution. At the moment needed community workgroups are IMHO "CMDB" and "Incident / Problem Management". If you mean replacement for bugzilla in general I'd like to hear the advantages. I think bugzilla is better suited for precisley tracking down bugs than ideascale. So I'm very glad that bugs and ideas now get separated for easier handling and better overview. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de