11 Jun
2008
11 Jun
'08
3:49 p.m.
Hi New to OTRS - I have the system setup and running. The only problem I have is that agents are not recieving email notifications if the ticket ownership is assigned to them?Is this feature turn off by default? How do i enable it? Also just of that subject - the Company Info? What is that used for? -- Regards, Brandon Friedman brandon@custom-cut.co.za Mobile: 083 408 7840 Tel: 0861234561 Fax: +27 (0)11 388 5433 Disclaimer: http://www.custom-cut.co.za/index.php?option=com_content&task=view&id=12&Ite...