Hi, I am hoping someone can shed some light on an issue I am having with ORTS 3 installation. I am installing on a Win2K system. All has installed properly (Perl/Apache2/mod_perl), until the SQL config section. C:\>cd /d d:\mysql D:\mysql>mysql -u root -p password -e 'create database otrs' D:\mysql>mysql -u root -p password otrs < d:\otrs\scripts\database\otrs-schema.mysql.sql D:\mysql>mysql -u root -p password otrs < d:\otrs\scripts\database\initial_insert.sql D:\mysql>mysql -u root -p -e 'GRANT ALL PRIVILEGES ON otrs.* TO otrs@localhost IDENTIFIED BY "some-pass" WITH GRANT OPTION;' D:\mysql>mysqladmin -u root -p password reload I have tried this in all the dirs and there doesn't appear to any commands available to execute the command. I have tried to manually create the dB's with MyAdmin and WinMySql and there is no way to build the dBs or assign rights. I have also tried to install phpMyadmin without success. Any thoughts? TIA Cheers, George Zullich