Hi there,
I have examples where agents copy html from internal softwares and paste (part of screen) in a ticket …
The paste is done but is not as perfect as in Word for example.
Is there a way to parameter this?
For example in the paste I have the table with the text, some pictures
But I don’t have ALL pictures (for examples icons are not taken) and I don’t have colors in the table …
Thanks for any help
Philippe Martignier
Communications Division
Customer Service Section
Email :
Philippe.Martignier@wipo.int
Phone : 00 41 022 338 72 36
Building : GB II
Office : 0,3