Hi there,

 

I have examples where agents copy html from internal softwares and paste (part of screen) in a ticket …

 

The paste is done but is not as perfect as in Word for example.


Is there a way to parameter this?

 

For example in the paste I have the table with the text, some pictures

 

But I don’t have ALL pictures (for examples icons are not taken) and I don’t have colors in the table …

 

Thanks for any help

 

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3

 


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