Hi,

Version 2.0.4 on RedHat.

We have our tickets sent to a "local" account on the otrs server and then have postmaster.pl check that account on 1 minute intervals. My problem occurs when a multiple "requests" are sent to the user account within the same minute. When this happens PostMaster.pl only creates one ticket instead of two + tickets. Is there a way to process the email and make more than one ticket when this happens.

Example of users email received:

From nobody@im.fsg Tue May 13 11:31:26 2008
Return-Path: <nobody@im.fsg>
Received: from im.fsg ([192.168.100.4])
        by ticket.com (8.13.7/8.13.7) with ESMTP id m4DIVQn0007484
        for <otrs@ticket.com>; Tue, 13 May 2008 11:31:26 -0700
Received: (from nobody@localhost)
        by im.fsg (8.11.6/8.11.6) id m4DIJhv21650;
        Tue, 13 May 2008 11:19:43 -0700
Date: Tue, 13 May 2008 11:19:43 -0700
Message-Id: <200805131819.m4DIJhv21650@im.fsg>
To: otrs@ticket.com
From: tacoma@.com
Subject: New case in the Hardware queue.

Text: HI. Our gold printer isn't working. .....

From nobody@im.fsg Tue May 13 11:31:30 2008
Return-Path: <nobody@im.fsg>
Received: from im.fsg ([192.168.100.4])
        by ticket.com (8.13.7/8.13.7) with ESMTP id m4DIVQe3007485
        for <otrs@ticket.com>; Tue, 13 May 2008 11:31:26 -0700
Received: (from nobody@localhost)
        by im.fsg (8.11.6/8.11.6) id m4DIJi321655;
        Tue, 13 May 2008 11:19:44 -0700
Date: Tue, 13 May 2008 11:19:44 -0700
Message-Id: <200805131819.m4DIJi321655@im.fsg>
To: otrs@ticket.com
From: tacoma@.com
Subject: New case in the Hardware queue.

Text: HI. Our gold printer isn't working.....

******************************************************************************************************************

Example of Ticket created:You will see the "NEW" ticket was created but the second request was added as additional "text" instead of a "NEW" ticket.

From:	tacoma@com
To:	otrs@ticket.com
Subject:	New case in the Hardware queue.

Text: HI. Our gold printer isn't working....

From nobody@im.fsg Tue May 13 11:31:30 2008
Return-Path: <nobody@im.fsg>
Received: from im.fsg ([192.168.100.4])
by ticket.com (8.13.7/8.13.7) with ESMTP id m4DIVQe3007485
for <otrs@ticket.com>; Tue, 13 May 2008 11:31:26 -0700
Received: (from nobody@localhost)
by im.fsg (8.11.6/8.11.6) id m4DIJi321655;
Tue, 13 May 2008 11:19:44 -0700
Date: Tue, 13 May 2008 11:19:44 -0700
Message-Id: <200805131819.m4DIJi321655@im.fsg>
To: otrs@ticket.com
From: tacoma@.com
Subject: New case in the Hardware queue.

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