Double checked the system address for the queues, and they are correct.  Anything else I can try?

Christian Petrou│IT Department

The Light Group│( 702.693.8300 x 7777│6 702.693.8310 │( 702.217.6775 cell

6276 S. Rainbow Ste. 120 Las Vegas, NV 89118

* LIGHTiT@lightlv.com │http://www.lightgroup.com

Please consider the environment before printing this email P

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gabriele D'Andrea
Sent: Thursday, September 27, 2007 12:03 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Can't use from: ERROR

Have you selected the right system address for the new queue?

----- Original Message -----

From: Christian Petrou

To: 'User questions and discussions about OTRS.org'

Sent: Wednesday, September 26, 2007 11:11 PM

Subject: [otrs] Can't use from: ERROR

 Can anyone point me in the right direction?  Just added another email address for a different queue, pop account works great.  OTRS gets the email places in the right queue.  All out bound email, or when I generate “compose answer”  I get the following error?

ERROR: OTRS-CGI-77 Perl: 5.8.8 OS: linux Time: Wed Sep 26 14:03:06 2007

Message: Can't use from: user2@mydomain.com! Enable debug for more info!

Traceback (21487):
   Module: Kernel::System::Email::SMTP::Send (v1.13) Line: 86
   Module: Kernel::System::Email::Send (v1.29) Line: 494
   Module: Kernel::System::Ticket::Article::ArticleSend (v1.144) Line: 1610
   Module: Kernel::Modules::AgentTicketCompose::Run (v1.30) Line: 362
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.22) Line: 670
   Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47

Do I need to restart OTRS for it to work right?

Christian

---

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