[otrs] Need a Guide

Greetings OTRS Community- While stating that I am an OOTERS newbie may suggest that I actually know something, that is far from the facts. We are going live today on our production server and I have no idea as to what the outcome will be. So I am searching for someone (mentor) utilizing OTRS in the Dallas (Texas) area that can share the experience. If you are out there, please contact me. Regards, Bob Gudikunst Tech Services APW Wyott Dallas, Texas 800-527-2100 x2509