11 Oct
2004
11 Oct
'04
12:35 p.m.
Hi,
It would als be nice to be able to select all messages in a queue in addition to the nolock function below....
then messages can be easily moved to another queue. locking the ticets makes this function almost not usable (also the conformation with every click...)
A ticket has be locked while you are working on it! To unlock a ticket after a move to a new queue, add the following line to your Config.pm: $Self->{'Move::ForceUnlockAfterMove'} = 1; Regards, Markus Ruecker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!