Re: [otrs] Re-order tocket queue, newest at top?

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Mike Dent schrieb:

Hi, just wondering what change is needed to display the newest tickets at the top of the queue list?

Hi Mike, try a look at those two SysConfig-Settings: Ticket -> Frontend::Agent::Ticket::ViewMailbox Ticket -> Frontend::Agent::Ticket::ViewQueue regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFGTULEvXo8m5PgoXQRArUgAJ4yXaK+w7MfBt7yN8+Fh1gkrsNLhQCfeYuV NQpFS5S4/jIrqyyOgMgAI2s= =93bH -----END PGP SIGNATURE-----