20 Feb
2004
20 Feb
'04
10:13 a.m.
Hello list, I recently upgraded OTRS to 1.2.1. After the upgrade in the System Log I see the following message: notice OTRS-CGI-2 Sent customer 'OwnerUpdate' notification to 'yyyy@zzzz.zzz'. Fri Feb 20 11:47:03 2004 error OTRS-CGI-2 Can't get ArticleID from INSERT! Fri Feb 20 11:45:28 2004 notice OTRS-CGI-2 Sent customer 'OwnerUpdate' notification to 'yyyyyyy@yyyyy.yyy'. Fri Feb 20 11:45:28 2004 error OTRS-CGI-2 Can't get ArticleID from INSERT! Fri Feb 20 11:42:54 2004 notice OTRS-CGI-2 Sent customer 'StateUpdate' notification to 'xxxxxx@xxxxx.xx'. Fri Feb 20 11:42:54 2004 error OTRS-CGI-2 Can't get ArticleID from INSERT! What could be the reason for that ?