Hello. I'm on a shared hosted (virtual) account with the following setup: Linux Red Hat Enterprise 3 v.3.2.3-6; Apache 1.3.33; MySQL 4.0.22-standard; Perl 5.8.0 (1) Can I install OTRS with this setup on this shared host server? I really hope so. (2) I tried to use the Linux rpm file, but it said it could find 'sendmail' nor 'mod_perl' dependencies, even though they exist. I ran the command, 'rpm -ivh /tmp/otrs.rpm' (except I used my directory name) found in the SUSE instructions since I couldn't find instructions for the Linux rpm file. Is this command correct for the Red Hat installation? Again, I'd really like to be able to install this application on this server so I can encourage others to use OTRS, also. I believe it could be really great! Thanks in advance.