Re: [otrs] 3. how to handle customers without email adress ? (Alexander Halle)

Matus UHLAR - fantomas wrote :

did you somehow prevent OTRS from sending mail to that summmy address whenever a ticked is created for the user?

Hi, I don't know how Philippe solved that, but I planned to use CheckEmailValidAddress in SysConfig. I suggested to use @localhost since root@localhost is already used by OTRS. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de