Hi Antonio.

Von: Antonio Matijašec <amatijasec@gmail.com>
Betreff: [otrs] LoopProtectionModule - DB or FS?

If I set  „Ticket::StorageModule“ to „ArticleStorageFS“, do I need to change „LoopProtectionModule“ from „DB“ to „FS“?

Of course not. this settings is for storing the loop information, not the articles. If you set it to „DB“, information about how many mails have been sent out to a specific address will be stored into the database. When set to „FS“ this information will be stored in the file defined by $Self->{LoopProtectionLog}.

Regards

— 

Jan Dreyer
IT Administrator — Operations — A-SCM-IT NMD Expert

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