RE: [otrs] ticketc owend by admin not queue agent

21 Aug 2007

      Hi Nils,
Thanks for that. I assume that if I specify a time of 10 minutes then
the agent will run every 10 minutes?

Regards

Alan

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Nils Breunese (Lemonbit)
Sent: 21 August 2007 13:25
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] ticketc owend by admin not queue agent

Alan McKeown wrote:
...
Thanks for this. Is it possible to add this generic agent from the  
web interface?
Yes, please see the docs: http://doc.otrs.org/2.2/en/html/x1149.html

Nils Breunese.

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