Re: [otrs] User being able to pick his (or her) Queue

Hi Jake, On Tue, Feb 25, 2003 at 08:27:39AM -0500, Covert, Jake wrote:

How can I modify the customer's web interface to allow them to pick their own queue?

There is a config option to show all queues: $Self->{CustomerPanelSelectionType} = 'Queue'; But this allows the customer also to pick a other queue. It's not possible to show different queue for each customer.

Jake Covert

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl