Hi Rosanna,<div><br></div><div>Try the following url </div><div><br></div><div><a href="http://yourotrsbox/otrs/index.pl?Action=AdminITSMConfigItem&amp;Subaction=DefinitionView&amp;DefinitionID=1">http://yourotrsbox/otrs/index.pl?Action=AdminITSMConfigItem&amp;Subaction=DefinitionView&amp;DefinitionID=1</a> </div>

<div><br></div><div>for example. press change and then you can add your definition copying one of the existing and modifying it as required.</div><div><br></div><div>Then if it is not still clear we are here to serve you... ;)</div>

<div><br></div><div>HTH</div><div><br></div><div>MV</div><div><br></div><div><br></div><div><br><div class="gmail_quote">On Fri, Oct 29, 2010 at 3:42 PM, Straccialano, Rosanna <span dir="ltr">&lt;<a href="mailto:rosanna.straccialano@miq.com">rosanna.straccialano@miq.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">








<div lang="EN-US" link="blue" vlink="purple">

<div>

<p class="MsoNormal"><span style="font-size:10.0pt">Dear
All,</span></p>

<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>

<p class="MsoNormal"><span style="font-size:10.0pt">Is
anybody able to help me please and show me how I add another field in the
ConfigItems section.  I would like to have a field called ‘Asset No’
in all the classes.</span></p>

<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>

<p class="MsoNormal"><span style="font-size:10.0pt">Would
really appreciate your help, thank you!</span></p>

<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>

<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>

<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>

<p class="MsoNormal"><span style="font-size:10.0pt">Rosanna
</span><span style="font-size:10.0pt"></span></p>

<p class="MsoNormal"> </p>

</div>

</div>


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