[otrs] Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO web_uploa

Hi everybody: I have OTRS 2.4.5 on a SuSE. The error message pops out when trying to install the FAQ module. I’ve set max_allowed_packet = 32M on /etc/my.cnf It’s still pulling the same error. Any ideas? Adrián Fernández Leiro Departamento de Sistemas INVERAVANTE Avda. Linares Rivas 1, Bajo 15005 LA CORUÑA-ESPAÑA Tel. 981 25 74 81 / 981 12 62 29 Fax. 981 25 18 86