Re: [otrs] Viewing all tickets in a queue

Raphael Condom wrote:

I didn't find the right parameter Status/View from the Sysconfig. Could you give me more information.

Admin -> SysConfig -> Group: Ticket -> Frontend::Agent::ModuleRegistration -> enable Frontend::Module###AgentTicketStatusView. You could also have used SysConfig's search function. And please search the archives before posting. Nils Breunese.