Sorry,  overlooked the fact that there was a defaults.pm in the distribution files....

So....  now that I run it

powerxjaws1:/opt/otrs otrs$ scripts/DBUpdate-to-3.0.pl

Start migration of the system...

NOTICE: Rebuild Config...

NOTICE: Migrating themes...

DBD::Pg::st execute failed: ERROR:  relation "theme" does not exist at /opt/otrs-3.0.2/Kernel/System/DB.pm line 553.

ERROR: OTRS-DBUpdate-to-3.0-10 Perl: 5.8.6 OS: darwin Time: Wed Nov 24 11:49:30 2010

 Message: ERROR:  relation "theme" does not exist, SQL: 'SELECT theme, valid_id FROM theme '

 Traceback (1845): 

   Module: Kernel::System::DB::GetTableData (v1.125) Line: 868

   Module: main::MigrateThemes (v1.2) Line: 122

   Module: scripts/DBUpdate-to-3.0.pl (v1.2) Line: 79

DBD::Pg::st fetchrow_array failed: no statement executing at /opt/otrs-3.0.2/Kernel/System/DB.pm line 616.

ERROR: reading themes from database. Migration halted.

How do I get around this

On 2010-11-24, at 9:59 AM, Mikola Rose wrote:

Thanks for the reply .

I re copied the files, excluding the Defaults.pm file and then ran the database update in step 8 with out errors. But when I got to step 9 and ran scripts/DBUpdate-to-3.0.pl I got this crap.  It looks as if it is complaining about not having the Defaults.pm

/opt/otrs otrs$ scripts/DBUpdate-to-3.0.pl

Can't locate Kernel/Config/Defaults.pm in @INC (@INC contains: /opt/otrs-3.0.2/Kernel/cpan-lib /opt/otrs-3.0.2 /System/Library/Perl/5.8.6/darwin-thread-multi-2level /System/Library/Perl/5.8.6 /Library/Perl/5.8.6/darwin-thread-multi-2level /Library/Perl/5.8.6 /Library/Perl /Network/Library/Perl/5.8.6/darwin-thread-multi-2level /Network/Library/Perl/5.8.6 /Network/Library/Perl /System/Library/Perl/Extras/5.8.6/darwin-thread-multi-2level /System/Library/Perl/Extras/5.8.6 /Library/Perl/5.8.1 .) at /opt/otrs-3.0.2/Kernel/Config.pm line 96.

BEGIN failed--compilation aborted at /opt/otrs-3.0.2/Kernel/Config.pm line 96.

Compilation failed in require at scripts/DBUpdate-to-3.0.pl line 37.

BEGIN failed--compilation aborted at scripts/DBUpdate-to-3.0.pl line 37.

On 2010-11-24, at 2:13 AM, Martin Edenhofer wrote:

Hi Mik,

it looks that you use an old Kernel/Config/Defaults.pm (e. g. from OTRS 2.4.7), use it from OTRS 3.0.

Just use Kernel/Config.pm and Kernel/Config/Files/ZZZAuto.pm from your OTRS 2.4 installation for upgrading.

Greetings,

 -Martin

On 24.11.2010, at 03:10, Mikola Rose wrote:

I am tryign to upgrade OTRS to 3.0.2 and am running DBUpdate-to-3.0.postrgres.sql with out issue. When I go to run step 10 in the document, DBUpdate-to-3.0.pl I get the following error:

Can't locate object method "ConfigChecksum" via package "Kernel::Config" at /opt/otrs-3.0.2/Kernel/System/SysConfig.pm line 1552.

Any idea?  I read some forums posts already and have confirmed that the setPermision script correctly set the web user and group to www

I also restored my files as per the UPGRADING doc before I ran the update scripts.

Mik

http://edenhofer.de/

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