Hello,

I would like to change the 'To:' field in the New Ticket window. By default I see Junk, Misc, Postmaster, and Raw. I would like to delete these and make my own options. As I understand it these are the default queues in OTRS. Is there a way to change these? (I tried creating customer queues, but they didn't show up!)

Thanks!

Andrew

Andrew Whalen
CTO       
NetDialog bv
Virtualizing Technology.
http://www.netdialog.biz