I think I didn't get your point the first time. I now went to Customer users <-> Services and clicked on Edit default services and checked all of the options.

Thanks Klaus!

On Mon, Jun 9, 2008 at 4:09 PM, adrian guevara <adrian.guevarra@gmail.com> wrote:
That's weird. I didn't configure that for any of my services, and yet those 12 services seem fine. I'm going to take a look more. If you (or anyone might) have  any more ideas about this, please do let me know. Thanks!


On Mon, Jun 9, 2008 at 2:50 PM, Klaus Bruno <bruno.klaus@infotrust.ch> wrote:
Hi Adrian

We run actually with more than 30 services.
They all must be either associated to one or more customers or marked as
default service.

Check your configuration at "Customer Users <-> Services"

Best regards,
Bruno

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
adrian guevara
Sent: Monday, June 09, 2008 8:38 AM
To: User questions and discussions about OTRS.org
Subject: [otrs] missing Service type items from the dropdown...

Hi,

I have 21 valid items on my service list. The trouble is, only 12 of
them are appearing on the service drop-down list (from the email ticket
or anywhere...). Is there a limit to the number of services that you can
add to OTRS?

Thanks in advance!




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