Re: [otrs] serious bug in AgentCompose and CarbonCopy (Cc) handling

Hi Phil, On Wed, Nov 06, 2002 at 04:33:44PM +0000, Phil Davis wrote:

I have only noticed this since upgrading to BETA8 but if there is a long CC list including real names with spaces in then when AgentCompose is called the web form presented to the user truncates the CC addresses at an arbitarry point.

This then leads to corrupt email addresses being used when sending out the reply.

E.g.

CC: Name One , Name Two , Name Three

Then when AgentCompose shows this to the user the CC web input field is just something like:

CC: Name One , Name Two [...]

I fixed this. Update Kernel/System/EmailParser.pm and it will work. (http://otrs.org/cgi-bin/cvsweb.cgi/~checkout~/otrs/Kernel/System/EmailParser...) -=> Thanks for the detail description! :)

-- Phil Davis

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.